Eyecue

Vision AI

Replace assumptions with 360° visibility

Transform your cameras into operational intelligence that drives continuous improvement. Eyecue accurately observes everything, all the time, so you can act with certainty on what matters most.

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Built for continuous improvement in QSRs.

Core features

Eyecue delivers the evidence you need to protect brand standards across every restaurant – all in one purpose-built platform.

Remote Fleet-wide visibility

One central hub gives you full visibility into store-level performance without being onsite. Monitor multiple locations from a single interface with role-based dashboards, customisable camera views, and mobile/desktop access.

Real-Time Alerts

Automated alerts prompt action at the right moment. Set triggers like queue depth or wait times, customise the notification, and route it where needed, via text, email or dashboard.

Deep analytics and reporting

Granular analytics show what’s working and what’s not. See stage-by-stage breakdowns, shift-level trends and reports, cross-location benchmarks and set and track KPIs with leaderboards to drive accountability.

Context Capture

When performance drops, Context Capture shows what’s happening across your operation before, during, and after. See front and back of house activity to understand root causes, then tag footage to support staff training.

Heatmaps and trajectory visualisation

Visualise traffic patterns across your drive-thru and store at a glance. Understand how people and vehicles move to optimise flow, identify bottlenecks, and improve operations.

Customisable dashboards

Different locations need different focus. Drag and drop to feature leaderboards, live queue streams, and the metrics that matter most.

Daily and weekly Pulse Reports

Performance highlights, lowlights, and actionable, AI enabled recommendations show you and your teams where to focus for continuous improvement.

Works with existing cameras

Transform video recording into actionable data. Eyecue works with most existing IP cameras, or we can provide purpose-built camera packages designed for your needs.

Eyecue helps where it matters most

Drive-Thru Performance

Know exactly how your drive-thru’s really performing.

Eyecue delivers accurate data for every stage from entry to exit, broken down by journey section, so you know where to focus for improvements.

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Brand Consistency

Consistency builds loyalty and protects profits.

When standards slip, guest experience and efficiency suffer. Eyecue captures deviations from guidelines, highlights priorities, and measures improvement.

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Labour Optimisation

Hidden labour inefficiencies impact every operation.

Eyecue shows you exactly where yours are across every location, so you can address them with certainty.

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Speed of Service

Understand your true speed of service performance.

Understand your true speed of service performance and see exactly what’s slowing you down, giving you the clarity to optimise every second.

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Technical specifications

SOC 2 Type II compliant

SOC 2 Type II compliance means Fingermark’s security, availability, and data-handling controls are independently verified, reducing your risk when handling sensitive footage.

Network Operations Centre (NOC)

If systems fail, all hell breaks loose. With a dedicated function proactively and continuously monitoring the Eyecue system, you can be sure of a platform stability and operational continuity.

Operating at the Edge

The Eyecue Edge Server handles continuous 24/7 video recording and storage while running advanced AI and computer vision tasks with hardware acceleration, delivering unmatched operational insight without requiring separate systems.