EyecueTM
Serve 11% more customers with Eyecue*
A powerful AI analytics platform that will drive accuracy, scalability and a user friendly experience in your business.
Eyecue will help you boost revenue, enhance productivity, and create a seamless customer journey.
Core Infrastructure
A cloud-based solution so you are aware of what’s happening at each store, from anywhere, anytime. Instead of quarterly throughput consulting visits, Eyecue gives you 24/7 remote access to your entire fleet.
The Control Center: Manage your entire fleet in one easy-to-access location, anytime, anywhere.
Live dashboards: real-time metrics in a clean and easy-to-read layout, customizable for each workstation so your team can focus on what matters and see the results of their efforts in a quantifiable manner.
Customizable online analytics databoards that give you an in-depth understanding of all metrics captured by Eyecue. Identify trends and anomalies, zoom into specific parts of the day and compare performance of different stores through intuitive visualizations.
Data Integration: Seamless real-time or batched data streaming to business intelligence platforms, with push or pull options.
What our customers are saying
We’re really pleased with the data accuracy and much deeper visibility of the drive thru performance.
Timothy Parker, McDonald’s Licensee, Lakelands WA
McDonald’s Canning Vale
Drive-thru
The drive-thru is one of the most complex bits of road in the world, and Eyecue maximizes revenue by empowering teams with accurate data to provide faster service to your customers.
The problem
Older systems fail to capture the full customer journey, creating blind spots in drive-thru operations and leaving room for staff to manipulate serve times.
The solution
Eyecue delivers real-time insights by monitoring all areas of the drive-thru, alerting staff and managers to bottlenecks and long wait times. This enables quick, proactive action to serve more cars and reduce delays.
Benefits
Quicker journeys
Speed of service is everything in the drive-thru. Deliver a better experience for customers with an 11% improvement in journey times in the first 12 months.
Proactive staff
Eyecue alerts your team when bottlenecks are forming, with a leaderboard functionality that fosters engagement. Eyecue can detect when food is handed to the customer, ensuring reliable data for a fair competition.
Informed decisions
Our in-depth data analysis ensures no detail is missed, helping you pinpoint performance issues and adjust your strategy with confidence.
Indoor
Let Eyecue monitor your restaurant operations, from dining tables to kitchen stations, alerting your team to tasks like cleaning or addressing long wait times. This ensures optimal staff performance and a better customer experience.
The problem
The solution
Benefits
Track complex operations
Inside the restaurant, the complexity goes beyond cars coming and going, and Eyecue leverages computer vision to track everything from table status and customer wait times, to food prep duration and counter dwell time.
Management by exception
With configurable alerts, Eyecue can identify and anticipate issues, actively guiding your team to address them quickly, which allows for smoother operations and better resource allocation.
Integrated vision
Combine indoor and drive-thru monitoring to gain full visibility of all your operations. Find out what has been impacting speed of service on both fronts and how in-store and drive-thru throughput affect each other.
Monitor
Capture footage from specifically placed cameras throughout your restaurant and review specific events from your Eyecue control center to effectively identify training needs, allocate resources, and ultimately foster a more productive and motivated workforce.